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Salem Clock Shop—1085 Broadway Street NE, Salem, OR 97301 - (503) 581-3803 Fax: (503) 581-3331 |
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S C H N E I D E R W A R R A N T Y |
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Limited Service Warranty
a. You must enclose a dated sales slip or proof of purchase and enclose (US)$15.00 for return shipping and handling. b. The movement in your Schneider Cuckoo Clock is warrantied for a period of two years from the date of purchase, against defective materials and/or workmanship. If your clock fails to work properly, it will be repaired at no charge, under the terms and conditions of this warranty. c. You must send the clock to a service center. Use the original box and packaging double boxed in an approved UPS carton. Please insure. Damage caused by insufficient packing is not covered by our warranty. We will not be responsible for loss or damage in transit. The senders name and address should be printed plainly on it. Also, include a note as to the nature of the complaint. d. Do not send the pine cone weights, pendulum or roof carving. Chains must be secured properly and not tangled or loose.
This warranty does not cover:
1. Clogged bearings due to dust conditions. 2. Problems caused by carelessness or rough handling. 3. Chains off the wheels or tangled. 4. Case damage. 5. Repairs by anyone except an authorized service center. 6. Any problem caused by not following instructions in the instruction sheet, packed with the clock.
If your clock is beyond the warranty period, or not covered under the above terms of this warranty, an estimate of the cost of repair will be sent before any repair is started.
Anton Schneider Sohne GmbH + Co. |